Shipping policy
At LET'S GO, we aim to provide our customers with a seamless shopping experience and timely delivery of our products. Please review our shipping policies below:
Shipping Coverage
We currently ship exclusively within the United States. We do not offer international shipping at this time.
Processing Time
- Orders are typically processed within 1-2 business days after purchase.
- Orders placed on weekends or holidays will begin processing on the next business day.
Shipping Methods & Delivery Times
- We offer standard shipping with an estimated delivery time of 3-7 business days, depending on your location.
- Expedited shipping options may be available at checkout for an additional fee.
Shipping Costs
- Shipping fees are calculated at checkout based on your selected method and shipping destination.
- Free standard shipping is available on orders over $50 (before taxes and discounts).
Order Tracking
Once your order has been shipped, you will receive an email with a tracking number to monitor your shipment's progress.
Delivery Issues
- If your package is lost, delayed, or arrives damaged, please contact us at hey@letsgonito.com within 7 days of the expected delivery date.
- We are not responsible for shipping delays caused by carriers, weather, or other unforeseen circumstances.
Incorrect or Incomplete Addresses
Please ensure your shipping address is correct at the time of purchase. LET'S GO is not responsible for packages sent to incorrect or incomplete addresses provided by the customer.
Need Help?
For any questions or concerns regarding your shipment, feel free to reach out to us at hey@letsgonito.com. We are here to help!
Thank you for choosing LET'S GO! We’re thrilled to be part of your hair care journey.